Who We Are

RentnHop is a bike rental platform offering two-wheelers (and related services) for short-term and long-term rentals in cities such as Delhi, Gurgaon, Noida, Mumbai, Manali, Leh, Goa, and more.

Renowned for its excellence, RentnHop has received the #StartupIndia recognition for innovation in “Passenger Transportation Services,” bearing the certificate no DIPP67514. With an ambitious goal to create the world's largest Motorcycle Rental platform, RentnHop ensures transparent and affordable pricing.

Information We Collect

How We Use the Information

• Processing your bookings and payments
• Verifying your identity and eligibility for rentals
• Communicating with you (booking confirmations, reminders, service alerts, support)
• Personalising and improving our Website and Services
• Monitoring and analysing usage trends to enhance user experience
• Ensuring safety, security, and fraud prevention
• Marketing and promotional activities (only if you opt-in)

Cookies & Tracking Technologies

You can set your browser or device to refuse cookies, or to alert you when cookies are being sent. However, some parts of the Website may not function correctly if cookies are disabled.

• Operate and personalise the Service
• Remember your preferences
• Analyse how the Service is used
• For analytics and performance monitoring

Information Sharing and Disclosure

• With our trusted third-party service providers under confidentiality obligations
• When required by law, court order, or regulation
• To protect our rights, property, or safety, or the safety of others
• With your explicit consent
• In connection with a corporate transaction — subject to confidentiality and this Privacy Policy unless you consent to changes

Data Retention

We keep your personal data only for as long as it is necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by law. After that, we securely delete or anonymize it.

Security

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration or destruction. This includes physical, electronic, and managerial protections. However, no security measure is perfect, and we cannot guarantee absolute security of data in transit or storage.

Your Rights

To exercise any of these rights, please contact us using the details given below.

• Accessing the personal data we hold about you
• Correcting or updating your data if it is inaccurate or incomplete
• Deleting your personal data (subject to certain legal obligations)
• Withdrawing your consent (where we have relied on consent)
• Opting out of marketing communications
• Objecting to or restricting certain processing

Links to Other Websites

Our Website may contain links to third-party websites or services whose privacy practices are different from ours. We are not responsible for the privacy policies or practices of those external sites. We encourage you to read their policies before providing personal information.

Children’s Privacy

Our services are intended for users who are at least 18 years old. We do not knowingly collect data from persons under the age of 18. If you believe we are in possession of data from someone under 18, please contact us immediately so we can delete that information.

Changes to This Privacy Policy

We may update this policy from time to time. Whenever we make changes, we will update the Effective Date at the top. We will also post the revised policy on our Website. Your continued use of the Service after any changes constitutes acceptance of those changes.