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FAQS

Frequently Asked Questions

Rentnhop requires minimal documents for booking a two-wheeler on rent. The original documents required for submission are Voter Id / Aadhar Card / Passport + we will verify original Driving Licence.

The minimum age for renting a two-wheeler with Rentnhop is 20 years.

Yes, after paying advance you will receive a booking confirmation on email & SMS. You will receive complete details regarding your reservation.

Prior reservation is mandatory to ensure there is no delay & you experience a smooth Pickup. At least 20% of total rent needs to be paid in advance to confirm your reservation.

Yes, if you cancel your booking then you will have to pay a cancellation charge equal to 20% of total rent.

We totally get it, life happens, and sometimes things don't go exactly as planned. If you find yourself returning your vehicle a little later than scheduled, no worries. Just a heads up, though call or message & a late fee might be added, depending on how late you are.

Permanent License is mandatory to rent vehicle from us.

Pickup Date/Time & location cannot be changed. Still call our Customer Support & we will try our best to assist you with best solution.

We highly recommend returning the vehicle at the same fuel level as it was when you picked it up. Please note that no refund will be done in case of extra petrol while returning vehicle.